Tech Corner

I wanted to take a quick moment to let everyone know about a great new product from Videolarm. These are the brand new Cisco – Approved housings. No one else has these! If the job requires Cisco products and the job requires housings then THESE are the ONLY housings available! Videolarm is excited about this opportunity and welcome the challenges it will bring. Videolarm strives to be the industry leader in quality and service and by partnering with Cisco; we feel this has only bolstered our position at the top.


Cisco Certified Housings
CDAH13: http://www.videolarm.com/family_item.jsp?content=251&model=17395

CAEH13: http://www.videolarm.com/family_item.jsp?content=250&model=17394

Our webinar series has been very popular and with these new products now available slots are filling up fast. So log on and sign up early and often! We look forward to seeing you out there. And when I say we, I mean all of us new guys. I myself am one of the new guys so I can speak with absolute certainty when I say that the new staff members are excited about joining the Videolarm family and look forward to a bold new year.

New Videolarm Sales Team: To view the new Sales Team, click here

We expect another banner year in 2009 and with the new products and staff now in place there is nothing stopping us. Look forward to seeing everyone at ISC West! Please stop by our booth 39000 and say Hi!

Videolarm offers an extensive product line for all your security needs. We can custom manufacture for your application on all levels of security. We can also prepackage and preprogram your installation right from the factory floor, saving you time on site and headaches.

Select the following link to view Videolarm in the news:
http://www.lensec.com/digital-video-surveillance-TVnews.aspx

Much of today’s ITS camera systems rely on analog cameras. With the benefits of digital communication and advanced Traffic Management Centers, the need for IP and digital cameras is growing in demand. With Videolarms EOC1N, DOT’s are able to convert analog signals to digital.

The EOC1N converts an analog signal to digital, giving the same performance as digital and IP lines, without the cost of installing a new communication infrastructure. Available as a pair, EOC1N simply connects into each end of analog cabling. No Software required.

Videolarm's EOC1N -

http://www.videolarm.com/family_item.jsp?content=192&model=17214

The Videolarm website is a very helpful tool. All products can be viewed along with PDF instruction sheets & data sheets for each. The instructions cover all parts involved, warranty info as well as replacement part numbers. Consumers can also create personal onilne accounts, which will enable them to view pricing, create favorite folder, and send projects.
Joining the website is a simple process which begins on the home page under “Create an account”. Another helpful tool is the camera compatibility chart which allows one to find which housings/domes will accept certain camera manufactures & models.

Videolarm Website - http://www.videolarm.com

One of the great advantages to using Videolarm CCTV is their 24/7 technical support. Every call is walked through the proper trouble shooting in order to satisfy the task at hand. One week after the original conversation a follow up call to the customer will be made by a Videolarm Inside Sales Engineer. This system lets their customers know that Videolarm is truly behind them.

Need to contact Videolarm?

Go to Videolarm.com, then go to “contact us” in the upper right hand corner. This displays our inside sales engineers, customer service Reps, tech support, marketing team and executive team. On the left hand side of the page there are four additional choices for locating specific information: 1. find a manufacturer’s Rep 2. request information 3. email tech support 4. careers.

You may also contact Videolarm directly at (800)554-1124, and speak directly to an inside sales engineer.

The quality of IP based cameras and the technology is better than it has ever been, but if you’ve ever worked with them before you know that from time to time they tend to “lock up”. The only way to do a reset is to power down and back up again. This manual process becomes costly when factoring in time, service fees, rental trucks, etc... To better address lock-ups, Videolarm is proud to offer its IP Reset line of power boxes.

Combined with Videolarm's much hailed power box series, the IP Reset detects if your camera system has experienced a lock-up and automatically resets. Saving you from the costly fees associated with a manual reset.

For further information on Videolarm's IP Reset line of power boxes, select the following link -
http://www.videolarm.com/family_item.jsp?content=239&model=17374

Need some information on the Videolarm product you received or need pre-sale information to make sure you are getting the right product? The “search by product” will bring up all the information on your particular item.

Once viewing a specific product page, on your left hand side there is a list of options to choose from for additional information. The “instruction sheet” is most helpful; it tells you how to put the product together, how to install it, care, warranty, and lists all the specific parts with pictures, weights and dimensions.